On September 29, 2014, Green Cap accounts were acquired by Lendmark Financial Services, LLC. There's no need to worry - you will continue to work with the same friendly people and there will be minimal changes to your account. Welcome to Lendmark Financial Services!
You probably have questions about your account and about Lendmark. Here is a brief Q&A to answer some questions you might have.
Q. Who is Lendmark Financial Services?
Lendmark Financial has been a leader in the financial services industry since 1996. We have 132 branch locations and we are continuing to grow! Lendmark offers similar loans to Green Cap and friendly, local service.
Q. Will I continue to work with the same people?
You will continue to work with the same dedicated staff you worked with before.
Q. Will my account number change?
Yes, your account number will change. Look for a letter with the Lendmark Logo to arrive in the next week. This statement will include your new account number and payment instructions.
Q. Is the branch moving to a new location?
Most customers will still visit the same convenient location; however, the New Bern location is moving a few doors down within the same shopping plaza. Remember to look for the Lendmark sign!
Q. How do I pay my bill?
Bring cash or a check to your local branch. Web payments & debit card payments will be temporarily disabled during the transition. If you would like to pay by check over the phone, call 866-413-8340. Remember to have your account number, checking account number and bank routing number available when you call. We apologize for the inconvenience and we want to assure you this is temporary.
Q. Can I still make web payments at GreenCapLoans.com?
No, web payments will be temporarily disabled during the transition. If you usually pay online and would like to pay by phone, call 866-413-8340. Remember to have your account number, checking account number and bank routing number available when you call.
Q. Will I receive a monthly statement?
Yes, you will receive a statement each month from Lendmark Financial. A statement with your new account number and payment instructions will arrive soon.